Melwood Contact Centers

Melwood offers cost effective staffing and management for inbound/outbound communications.


Melwood offers cost effective staffing and management for inbound/outbound communications.

Melwood offers cost effective staffing and management for inbound/outbound communications.

Melwood has been providing successful solutions for government contracts for over thirty years. We provide monthly reports that track trends, inquiry request, and data analysis for both our government and commercial clients.

Our quality assurance process monitors performances to insure that our agents provide excellent customer services. Our call center management team constantly reviews data and conducts training toward enhancing and streamlining operations.

We have historically high workforce retention, which results in reduced hiring and training costs. Our customer focused approach ensures customer satisfaction. We’ve received multiple awards for outstanding performance.

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